Every ZaikaX feature, explained
Everything your restaurant needs — in one app
Orders, tables, menu, kitchen tickets, billing, staff, stock and reports — all in one realtime app. One tool instead of a notebook by the till, a calculator, and a group chat full of stock updates. Built for restaurants and cafés in Nepal.
01 · Front of house
Front of house
Everything your guest touches — ordering, tables, loyalty and reviews — runs itself, so your floor team spends its energy on service, not admin.
Guests order themselves — no app, no waiting on a waiter
A busy floor slows down the moment staff are stuck taking orders instead of running food. Scan-and-order lets guests browse and order straight from their phone, seated or on the way in.
- Table QR skips table selection — the order lands on the right table automatically
- One branch QR covers takeaway, delivery and reservations too
- Fewer trips to the table means faster turns during a rush
Scan QR
Browse menu
Order placed
Per-table QR for dine-in, per-branch profile QR for takeaway, delivery and reservations.
Bookings that fill your floor without a phone glued to your ear
Guests reserve their own table from your public page, and staff add walk-in bookings from the same calendar — no more double-booked tables or lost paper slips.
- One shared week view for staff and guest bookings
- No accidental double-booking of the same table
- Guests self-serve, freeing staff up for the floor
Every order tracked from placed to paid — nothing shouted, nothing lost
Each order moves through a clear lifecycle — placed, confirmed, preparing, ready, served, paid — that your whole team can see live, instead of relying on memory during a rush.
- Nothing falls through the cracks between floor and kitchen
- Staff always know exactly what stage every table is at
- Prices lock in at order time — no disputes at billing
Kitchen and bar get the ticket the instant it's fired — automatically
The moment an order is placed, a kitchen order ticket (KOT) or bar order ticket (BOT) is generated and routed to the right station — no runner, no re-writing tickets by hand.
- Tickets sort themselves to Kitchen, Bar or any station you define
- Cuts ticket time and mix-ups during a packed service
- Print on paper or display on a screen — whatever your station uses
Know exactly which table is free before a guest even asks
A live floor plan shows every table's status at a glance, so hosts seat guests faster and never walk them to a table that's already taken.
- Seat, transfer and clear tables in a couple of taps
- Available / occupied / reserved status updates itself
- QR orders and reservations resolve to the right table automatically
Every order routes to the right station, automatically
Assign menu categories or items to a department — Kitchen, Bar, Service, or your own setup — so each station only ever sees the tickets that belong to it.
- No more manually sorting tickets between kitchen and bar
- Scales to as many stations as your floor actually runs
Change your menu in minutes, not days
Build categories and items with photos, veg flags and spice levels, then add modifier groups — size, extra toppings, spice level — with rules on what's required and what costs extra.
- Turn an item on or off in one tap when you run out
- Add-ons and combos priced correctly every time, automatically
- No reprinting menus when prices or specials change
Guests come back for the points — without you lifting a finger
Every paid order earns loyalty points automatically, and guests redeem them straight at checkout — no punch cards, no separate app to manage.
- Guests earn 0.1 pt per NPR 1 spent, automatically
- 10 pts = NPR 1 off, applied at billing with no manual math
- A reason for regulars to keep choosing you over the place next door
1,240 pts
260 pts to your next NPR 150 reward
Earn
0.1 pt / NPR 1 spent
Redeem
10 pts = NPR 1 off
Catch a bad table experience before it becomes a bad review online
Guests rate food, drink, service and their overall visit right after ordering — so problems reach you first, with a real chance to make it right.
- Ratings tied to the exact item or visit, not vague feedback
- Staff can moderate before anything goes public
- Spot a slipping dish or station early, from real data
Recognize a regular the moment they order
Every guest is matched automatically by phone number, so their order history, reviews and loyalty balance are all sitting in one profile the next time they walk in.
- No manual data entry — profiles build themselves as guests order
- Spot your best regulars and what they actually order
- One customer view across every branch they've visited
A branded page for your restaurant, live in minutes
Every branch gets its own public page — photos, hours, socials, menu and reviews — reachable straight from your QR codes, so guests know what to expect before they even walk in.
- One link for your Instagram bio, Google listing and QR codes
- Menu and hours always current — no outdated PDF floating around
02 · Back of house
Back of house
The stock and supply chain running quietly in the background, so nothing runs out mid-service and nothing disappears out the back door unnoticed.
Know what's actually in your storeroom — not what you think is there
Every stock movement — in, out or adjusted — is logged automatically per branch, so counts stay accurate and you're warned before an ingredient runs out mid-service.
- Low-stock alerts reach the right person before you're caught short
- Every movement is accountable — no mystery shrinkage
- One trustworthy number per branch, not a guess on a whiteboard
Reorder stock without the guesswork or the group-chat chaos
Raise a purchase order against a supplier, and it reconciles straight into your stock the moment it's received — no separate spreadsheet to keep in sync by hand.
- Purchase history at your fingertips, not lost in old texts
- Stock updates itself the moment a delivery is confirmed
- Sales-order visibility for catering and bulk orders too
Your whole supplier list, off the notebook and into one place
Contacts, lead times and order history for every supplier live in one system, so any manager can reorder without hunting for a phone number by the back door.
- No more losing a supplier's number when a phone changes hands
- See who's reliable and who's always late, from real order history
See exactly what waste is costing you, before it eats your margin
Log spoilage and wastage against the inventory items causing it, so the true cost of stock stays visible instead of quietly disappearing from your profit.
- Spot the dish or ingredient bleeding money
- Wastage numbers land straight in your reports, not a guess at month-end
03 · Money & compliance
Money & compliance
Billing, tax and reporting built to survive an audit — not just get you through a busy Friday night.
Close a bill in seconds — with a total no one can dispute
Every open order on a table rolls into one bill, and the total is always recalculated on our servers from the real order data — never trusted from a screen that could be tampered with.
- Split any bill by cash, card, digital wallet or UPI
- Totals can't be faked or fat-fingered — recomputed server-side, every time
- Guests out the door faster, staff spend less time at the till
VAT and service charge, calculated correctly on every single bill
Set your VAT and service-charge rules once per restaurant, and every bill applies and recomputes them server-side — no manual tax math, no under- or over-charging a guest.
- Configured once, applied correctly forever
- Built for Nepal's VAT and service-charge rules from day one
Bill-ready for Nepal IRD compliance — straight from the till
Nepal IRD e-invoicing is generated directly from the bills you're already creating, so you're not running a second filing system alongside your POS.
- No copying numbers into a separate e-invoicing tool
- Built IRD-ready from the ground up, not bolted on later
Hand your accountant a report, not a shoebox of receipts
Annual reports, VAT summaries and tax reports are generated straight from your real billing data — ready for your accountant or the IRD, with nothing to reconcile by hand.
- No manual reconciliation before tax season
- Numbers your accountant can trust, pulled from actual bills
04 · People
People
Staff, roles and the workforce operations behind the counter — trust every hire with exactly what their role should touch, no more, no less.
Give every role exactly the access it needs — nothing more
Enterprise-grade, permission-level access control means a waiter, a cashier and a manager each see and can do exactly what their role allows — scoped to a branch, or the whole business.
- Start from a ready-made role preset, or build your own from scratch
- New hires get the right access on day one, no manual toggling
- A junior staffer on the till can't touch settings they shouldn't
Every role sees exactly its own permissions — scoped to a branch, or the whole business.
Bring staff on — and let them go — without losing your history
Add a new hire and assign their role and department in minutes; when someone leaves, unboard them safely without erasing the audit trail of what they did while employed.
- No shared logins hanging around after someone quits
- Full audit history preserved even after offboarding
Know who actually worked, when — without a paper sign-in sheet
Track shifts and attendance per branch as they happen, so payroll is built from what really happened on the floor, not a guess at the end of the month.
- Attendance data feeds straight into payroll — no re-entry
- Per-branch visibility into who's actually on shift
Run payroll from real shifts, not a spreadsheet reconstruction
Payroll is calculated straight from tracked shifts and attendance, per branch and pay period, with your whole team roster managed in one place.
- Payroll math pulled from real attendance, not memory
- One roster, every branch, always current
05 · Insights
Insights
The numbers that tell you what's actually happening on your floor right now — not a report that lands three days too late.
See today's numbers today — not in next week's spreadsheet
Revenue, covers, top-selling items and staff performance update live as service runs, so you can react to a slow night or a stock issue while it's still happening.
- Spot what's selling (and what isn't) mid-shift, not next month
- No nightly batch job — the dashboard is always current
- Compare branches side by side, in real time
NPR 3.1M
This month
+18%
vs last month
Thamel
Top branch
Run five branches like they're one restaurant, from one screen
Admins get a single Operations Center across every branch, while every other staff member stays automatically confined to their own branch — on reads and writes both.
- One dashboard for the whole group, not five separate logins
- Staff can never see or touch another branch's data by accident
- Add a branch and it's live in the same view, same day
Wake up to yesterday's numbers, already in your inbox
A day-close report — sales, tax, top items and variance — is compiled automatically at end of day and pushed straight to owners and managers, so no one has to ask for it.
- No more chasing a manager for yesterday's numbers
- Variance and tax visible before you even open the dashboard
06 · Platform
Platform
The infrastructure decisions that make everything above trustworthy — the part you shouldn't have to think about, but should be glad is there.
Every screen updates itself — no one has to hit refresh
Orders, billing, payments, inventory and staff changes are pushed live to every screen the moment they happen, so your floor, kitchen and back office are always seeing the same reality.
- Kitchen, floor and office never work off stale information
- No polling, no lag — changes appear the instant they happen
One event bus, every screen — no polling, no manual refresh.
Your data — and only your data — full stop
Every restaurant business is completely isolated at the data layer. A missing tenant filter is treated as our single most serious bug, not an edge case to fix later.
- Your numbers are never visible to another business on the platform
- Isolation enforced at the database layer, not just the screen
The right person finds out the moment it matters
Order, billing, payment, inventory and staff events reach the right person instantly, so a low-stock item or a big incoming order never sits unnoticed.
- Alerts reach the right role automatically — no group chat needed
- Nothing important gets missed in the noise of a busy shift
The same live platform, now in your pocket
Order management, kitchen display and your Operations Center, on iOS and Android — so you can check on service from anywhere the phone signal reaches.
- Manage service without being tied to a desktop
- Same realtime data as the web console, on your phone
See it running on your own menu
Start a 14-day free trial and set up your first branch today, or book a walkthrough with our team first.